13,277+ campaigns delivered · Senior-led since 2009 · U.S.-based family team · Book, podcast & public frameworks

Skip to main content
Matt LaClear

Reputation Management Hub / Guarantee Terms

90-Day Suppression Progress Guarantee

Transparent terms for our reputation management performance guarantee, ethical commitments, and remedy.

Quick answer

This page answers the buyer question “What kind of protection is realistic here?” The guarantee covers documented suppression progress, not magical deletion promises, and it clearly explains the ethical limits of the work. Use it alongside the main reputation management page and the consultation page if you are weighing risk and fit.

Scope of Guarantee

This is a progress guarantee, not an absolute removal guarantee. We commit to delivering documented, measurable suppression progress within the first 90 days of your campaign. Progress is defined as downward movement of negative results from page-one positions for monitored brand queries. We do not guarantee complete removal of third-party content we do not control.

Measurement Criteria

Suppression progress is measured using rank tracking for all monitored brand queries, SERP screenshots captured at campaign start and monthly intervals, and authority content positioning reports. Progress is evaluated across the full brand query portfolio — not a single search term in isolation.

Remedy

If no documented suppression progress is achieved within the first 90 days, your 4th month of service is provided at no charge. This applies to campaigns where the client has provided timely brand approvals and access to all required digital properties. The remedy is limited to one complimentary month per engagement.

Ethical Compliance

Every tactic used is legal, platform-compliant, and defensible. We do not publish fake reviews, fabricate sentiment, use astroturfing, engage in platform abuse, or employ impersonation. Our authority-based suppression strategy earns its search position the way search engines intended. If a tactic wouldn't hold up under scrutiny, we don't use it.

Contact

For guarantee-related questions, use contact and include your campaign details. We respond within one business day.

Common follow-up questions

How should buyers interpret these reputation guarantee terms?

Does this promise removal of negative content?

No. It promises measurable suppression progress, not guaranteed deletion of third-party content outside your control.

Why is ethical compliance emphasized?

Because reputation work can cross lines quickly. This page exists to show that the approach stays inside legal, platform-safe, and defensible boundaries.

What should I review next?

Review the service page and then book a consultation if you want to determine whether the brand issue and remedy path fit this service model.